Stinky Partner

OMG. I got cheated by my “friend” and ex-partner. We managed a blog selling perfumes and all this drama started from there. She handles the email, orders and postage. I deal with the supplier. But the thing is, customers are to make payments to my bank account since then it’ll be easier for me to directly transfer the money to the supplier.

I thought everything was going well until my cousin found a blog where my name is posted, apparently I’m a “penyangak”. It seems that she ordered perfumes and she never received the items. Of course I was shocked, since all this while, I checked the email for the perfume blog, there wasn’t a single email from anyone saying they haven’t received anything. I guess she must have deleted them before I had the chance to see them.

So anyway, I confronted her and after a hell of a fight, she admitted that she actually did take a few perfumes from 5 different orders. But get this, some of them she just didn’t post it out because she was too lazy to go to the post office. Ugh, I could just slap her there. If she was so lazy, I can send it out myself!

I found tons of vials on her table, but most of them untouched, just left there, all nicely wrapped. It is really weird, she doesn’t really want it since it’s unopened and unused, but I think she’s plain lazy. It’s not like she cheats customers of their money, since everything is ordered after customers pay, but she just don’t send it out. I already retrieved the vials and a few miniatures, and now I’m on the course to sending it out to the respective owners.

The thing I’m really really angry about this is the fact that it is MY name that is tarnished. Since customers are to pay to my account, of course they would think it’s me cheating them, not this selfish lazy bitch. I’m so tempted to reveal her name here, because her action got my name posted out on people’s blog.

Editor's note : To those who may have bought some perfume lately and have yet to receive them, please do refer back to the blogshop. I will get the blog owner to put up an announcement.

"Its My Mommy's Birthday" Copycat

Editor's note : Here's one case where the cover must be blown over. I have no problems with buyers becoming resellers but when lies and deceits are involved, I just give them what they deserve. Be honest with your intentions and as my daddy would always say "DONT INVOLVE YOUR MOTHER!"

So here goes... *the story has checked out*

~~~~~~~~

Dear Slap Me Why Don't You,

I need a real BIG favour to expose the deceit of this particular blogger whom I believe has be conning her clients and other online blogshop owners for that matter. I am confident that I am not the only victim. Hold on to your seat and here goes. Warning..it is an EPIC!

I was first contacted by this lady on 5th July 2010 as shown in the following email,

"hai..
wana ask bout the items listed below

i wana know the bestest price u can offer for these items

1) AUTHENTIC GUCCI all the way brought to you directly from MILAN
2) AUTHENTIC BALLY all the way brought to you directly from SWITZERLAND

thnx"

As always, I responded to the inquiries as I normally do and gave her my quotation. Here was answer,

"Here are the bestest price that I could offer you.
1. Gucci Tote is at RM1580 inclusive of Poslaju / COD

2. Bally Bucket is at RM800 inclusive of Poslaju / COD"

She replied by asking for BOTH bags to be released to her at RM2k. I should have suspected something amiss here but then, I am after all born and taught by a lovely mother to being respectful of others, hence, I politely told her that I could not meet her price and even apologise for it.

Then she inquired GUCCI tote and BURBERRY Heart Tote and without reservation I quoted her the price and as expected she haggled for a lower price because her excuse was,

"sorry for asking u alot.
as i am not working, still studying...
only hubby working =)
i have really tite budget.
so, purchasing 1k handbag requires time for me

thnx again"

Then she at last settled for TOD's, which I successfully delivered it. Least to say, it was a difficult process too. She said she was studying at IIUM Gombak and commute only on Mondays and Wednesdays from her house in Sepang to Gombak for classes and insisted me for a COD at the Curve during her lunch break. It is made clear in my website that COD is only done on weekends at the Curve or 1Utama, so I has no choice but to use Poslaju instead. Again, she was very persistent asking me to dispatch the time during a scheduled time so that she would receive the item on time. I complied because rule #1 in business, customers are always right.

She was happy with my service and immediately made another purchase, in this case it was a BALLY Bucket and repeatedly she was in a hurry to get the bag, which was dispatched yesterday 30th August 2010, in order for it to arrive on tomorrow, Wednesday 1st September 2010 after the Merdeka Day holiday, as the BALLY according to her was a  birthday gift to her mother.

This is where and when the plot thickens.  When I got back home yesterday, 30th August 2010 after posting the BALLY Bucket via Poslaju, I went back to checking my emails and started my daily ritual Google activities. Call it destiny, sixth sense, or what ever it was, I bumped into some images of products which uncannily looked like mine. These images brought me to a Malaysian online blogshop by the name of shoPPe LISTa.

I am almost always a calm and collected person who always rationalise with things positively but what I have stumbled with my discovery unleashed my anger. I approached this owner of shoPPe LISTa with a stern warning to delete all postings which was plagiarised from my website. I did not even care for credits. They were:

1. GUCCI Hobo 

2. BURBERRY Heart Tote 

I reckon because I told her that I would report her blog to the Suruhanjaya Syarikat Malaysia (Companies Commission of Malaysia) for doing illegal online trading and also to other blog Reviewers of her actions, she immediately took the two postings out and answered my email,

"hai..
oh, sorry..
will surely change"

Don't take me wrong, I am not at all a revengeful person but the manner of her reply was such a mockery to my intelligence that I am obligated to do something.  With the influence of CSI, NCIS, BONES, WHITE COLLAR and alike, I began with my investigation. I immediately wrote to them pretending that  I was interested on something and this was the reply,

"hi dear,
one last piece left (in black)
two already been reserved

maybank
XXXXXXXXXX
nik anis bt nik mohd zainuddin

kindly inform me once u've made ur payment.
if payment made today,
i'll send ur package tmrrow

thx"

GUESS what!? It is none other that the TOD's and BALLY Bucket buyer! 

No wonder she insisted on me taking out the postings of items she has bought, to eliminate competition. Customarily, all postings of sold out items will be taken out from my website but pending to this case, I have decided to activate them all back again but this time at the discounted prices, which I offered to Nik Anis bt Nik Mohd Zainuddin. Original posted prices of the purchased items by Anis are as follows:

1. TOD's - RM1750 reduced to RM1550 for her
2. BALLY Bucket - RM900 reduced to RM800 for her

I only managed to get a glimpse of BALLY Bucket being sold to some Kakak but it was taken out at the same time of the GUCCI Hobo and BURBERRY Heart Tote, even without me instructing so. I wish I know the BALLY Bucket buyer, so I could tell her that she has been conned. I bet you the price would be an increase by RM300 or even more because the retail price of BALLY Bucket is about RM2.8k. The insane amount of profit she would be making and the audacity of her to say it was for her mom's birthday to get the bargain price from me. How low can a person be to use MOM as a business strategy shamelessly?No wonder she insisted on the urgency of getting this particular because she has secured her deal with this Kakak on the other end. I have no idea what fate belies the TOD's because I don't seem to see it under the list of bags on shoPPe LISTa.

ALL the following postings that she has currently on shoPPe LISTa marked as Sold Out/Sold were once asked by her but because I have sold these items myself, she indicated them as Sold Out/Sold too. I didn't highlight to her that these images were mine too, thus, they still exist as part of her old postings.

1. http://shoppelista.blogspot.com/2010/04/longchamp-planetes.html
2. http://shoppelista.blogspot.com/2010/04/caps-for-sale.html
3. http://shoppelista.blogspot.com/2010/04/xoxo-adina-oversized-hobo-handba.html

Should we recall the crime that she has committed by far since 5th July 2010:
1. Haggled for ridiculous prices with a pre-meditated intentions.
2. Using that sympathy vote, i.e. "it's my mom's birthday" to get that cheaper price.
3. Plagiarised photos and descriptions from my website and using shoPPe LISTa as a bait, not to mention offering marked up prices.
4. She still made a profit of between RM100 - RM350 or more, even after buying from me because we are an honest online business based on trust and offers reasonable prices below current Malaysian RRP. One would still make profit buying from me and then selling them off again. I know it is the prerogative of my buyers to do whatever they want with their purchased items but it is also my right to highlight to customers of such dishonesty.
6. The manner of Anis' apology. Non sincere, non committal and nonchalant.
7. If you could think of more, please add...pleasseeee.

IMPORTANT DETAILS:
Name of blogshop : shoPPe LISTa
Url : http://shoppelista.blogspot.com/
Owner name: Nik Anis bt Nik Mohd Zainuddin

So you see SMWDY, you have got to warn people about this blogger. It is the most ethical thing to do, don't you think so?

Is that you?

Editor's note: .... I'm assuming you're the seller from Unnecessary punishment!

~~~~~~~~~~~~~~

I came across a buyer a few days ago.
She mailed me saying she needed to collect the bag asap as it's a present for someone.
I replied her 1 day later saying she can collect it by Monday as soon as she pays me.
She didn't reply until next week(1-2 days before the collection date) saying it's too late, she'll cancel it.
My t&c stated "No last minute back outs or else blacklisted".
So is it unfair for me to b/s her?
I don't think so.

Backouts of the XY Chromosomes

Am wondering if am i the only one who encounters this weird guy.

He places orders quite frequently everytime i have new arrivals, claiming that he wanna buy it for his girlfriend, and will ask questions regarding color / material of the items he ordered.

But he'll disappear after i provide him all the info to his questions and payment details. then he'll be back again placing orders and asking questions when i have new updates.

And his starting line is always ... "hi there, i am interested in buying this, this and this for my girlfriend ^_^"

I googled his email, and he's actually a real guy. (not some made up email or watsoever) cus i found his pages and blogs and stuff.

Have any of you sellers encountered him? Is he like some serial back-out "boyfriend" that just likes to browse around girly blogshops and place orders and disappears?

Gees....

Bicycle Belts

For the last time, it is CINCHER! CINCHER CINCHER CINCHER! I get so sick and tired of blog shops labeling their cinchers as clinchers!

A simple search on google would tell you that a clincher is:

clinch·er Noun /ˈklinCHər/
1. A fact, argument, or event that settles a matter conclusively

2. A bicycle or automobile tire that has flange beads that fit into the wheel rim

Not only do you not know what you're selling, you're misleading the rest of the online community with your so-called clincher. The last time I checked, people don't wear bicycle tires around their waists.

Sometimes I really wonder who on earth started the whole clincher madness and why no one bothered to google before they post.

Calling Sharp Eyes

Hey girls out there , need your help, is this a neat cut purposely cut by the buyer ? or do you think this one was damaged during pos laju delivery?

Check the photo here.. Thanks lots!!!

My top 5 peeve

5 things that make me sigh in frustration.(aaaaghhhh)


1. When the cod spots are right at the top of my page and i get emsails saying "cod where?"
(right in the middle and the first thing you see on my site.i thought that it might be because they couldnt see it on the sidebar so i moved it right below the header, guess that isnt the case)

2. when they say i wanna COD in ************ when i've stated on the site ( the one below my header) that i do not do cods there.

3. when the items that are sold out are marked SOLD OUT(bold and capitalized) and they order it and even say "discount can?"

4. when i get an sms about a cod and i tell them that i am not free on that day and they ask me what my entire days schedule is like.calling and emailing me throughout the day.
(ACTUAL CONVO)

b: hi girl can we make the cod today instead of tomorrow?
s : sorry dear, im busy today. :( so i'll just meet you tomorow wil you still be free?
b : what time you free today?
s: sorry, but im not in kl at the moment wil be leaving later tonight so will still be able to see you tomorrow :)
b: ok what time you come back tonight?
s: sorry but im in seremban now and will only be back pretty late
b: ok what time?
s: maybe 1am?
b: cannot earlier?
s : no sorry but im here for a function. *exhales
b : ok see you tomorrow

- so redundant when she could meet me the next day -

5. sometimes people have different names on their emails than their real names.and they send in an 2 emails (maybe theyre too excited) ordering something with their email ad.and another order form with a different name??this one is rather confusing esp when a few people order the same items.

Updates #8 ~ Who are you to tell me a bout effiency?

Editor's note : The following is all the email correspondence between the author of "Who are you to tell me about efficiency?" and the seller. These are sent in by the SELLER who stands her ground that she is being defamed by the author. It is one helluva long post. Reader : you be the judge in this ok?

Picture 1

17 June 2010
Buyer emailed me to order a few items. Refer below. My reply was sent to Buyer in less than an hour.

Picture 2

I then explain to Buyer about the ‘Spree Procedures’.
Part 1 – Spree Procedures.
Part 2 – Buyer agreeing to the procedures. Buyer requests for ‘Discounts’.

Picture 3

This clearly states that I did inform buyer on the arrival of her order.

Picture 4

Referring to the picture inserted at the following page, Buyer has yet requested for ‘discount’ whereby I gave her FOC Registered Post. Buyer agreed.

Picture 5

Buyer mentions she won’t back out. I’ve already explained to her on when it’s arriving.

Picture 6

Note the time: I emailed Buyer on the arrival of her order but 1 of the item ‘Blush’ is not in the package. I waited for her reply until about 8pm that night & she still did not reply. I sms her instead ( I do not have pictures of the sms because I will clean my sms inbox/outbox every week to avoid from inbox/outbox being full, hence not receiving more recent sms). Buyer agrees only I send this out via Pos Ekspress. Otherwise I wouldn’t have sent it out. This charges of Pos Ekspress is given FOC to the Buyer.
As you can see after my last email – there wasn’t any reply from the Buyer.

In the sms, I did mention to her that I will get my seller to send the ‘Blush’ during my next shipment and asked if Buyer was ok with it. She said OK. I order from my seller weekly/bi-weekly as mentioned earlier. Buyer expects the ‘Blush’ to arrive the following Monday (Jul 12th) from the US which is not possible. Even courier companies like DHL will take at least 5 days to arrive, what more USPS First Class Mail. I am lucky my seller lives in California and mails/packages from California is one of the main hubs in the US (the other being Florida). Hence, don’t need to stop by any other states in the US for transits, hence it takes about at least 1.5 weeks to Malaysia. If I’m lucky enough, package will arrive in 8 days time.

Picture 7

Obviously, it’s myself that has offered to refund her. She claims in the post that she ASKED for a refund.

Picture 8

Buyer then purchase nail polish from me. As per below, she did not provide a new address and did not mention that she wanted it to be sent to a different address (to her friend as she claimed in her post). I sent her an invoice & she paid for it. There is a billing address + shipping address in the invoice, hence agreeing to it since she has paid for it.
She also mention that she received the nail polish from me and did not include the makeups which she purchased – as per notes above. She has only purchased under Spree15 for nail polish, how can my nail polish arrive before the closing date?
Looking at the last reply to her on if she really did receive the nail polish from me, she didn’t even reply to say that if it was from me or another seller. I checked my past list and didn’t even find her invoices, hence obviously she didn’t purchase from me.

Picture 9

Buyer thinks that I want to save on the FOC Registered Post which was offered to her for Nail Polish + ‘Blush’. Both items arrive on the same day and to be shipped to the same address hence to be sent out in 1 package. If that is not called efficient, then what is?

Picture 10

Buyer still accused me of saving on FOC registered post saying that my supplier is inefficient. She still does not understand why I suggested to send both items together (when it’s arriving from the US at the same time and then be sent to her with the same address).

Conclusion: All has been explained and you have seen the difference of her testimonial and mine but mine comes with proof.


This is another proof of what she did in Ebay.

Ebay1

Buyer pressed BUY IT NOW and then in the end cancelled the transaction because I did not reply her but if you refer to the pictures below, all replies are recorded here.

Ebay2

I replied her – look at the date & the reply.

Ebay 3

Buyer accused me of not replying but referring to the picture above – I did reply. Most probably she did not receive or see the message.

It all leads me back to you

I have a blogshop doing pre-orders for shoes, and the way it works is that we require a RM100 deposit PER pair of shoes ordered..

Sometimes when customers order in large quantities, but only pay up the deposit for 1-2 pairs instead of for all, I allow it.
I know this is bad judgement and I should be more strict about this rule, but I understand that sometimes the timing of my batch is in the middle of the month where people haven't received their pay yet and so on..

but then i ended up with these 2 customers:

Customer A : 2nd time customer, ordered 5 pairs, paid RM60 deposit (instead of RM500 required), gone MIA and still owed me RM733.

Customer B : New customer, ordered 11 pairs, paid RM200 deposit (instead of RM1100), gone MIA and still owed me RM1651.

I emailed and texted them both, giving them 1 week to reply before I forfeit their deposit and sell off their shoes. I did say that we can work out an installment plan, or if they have any other ideas, to feel free to suggest them to me and maybe we can work something out.

And then I got a reply from Customer B who said "i'm no longer related to this. please contact anything to this new number 017-xxxxxxx.tq"

So I did, and forwarded the earlier text to the new number provided, and got no reply. surprise surprise.

Then i decided to do a search of Customer A on Google. And it turns out, she owns a shoe blogshop too! And she has been active on her site and her personal blog recently, which goes to show she's still around and very much capable of replying me.

So following advice from SMWDY, I emailed Customer A's blogshop's email address and acted blur saying
"hey babe, just wondering if youre the same XXX that ordered from my blog?
Cos i'm looking for a buyer of mine called XXX but I havent been able to locate her.."

And just like that, within an hour, I received a reply to my much earlier text saying
"hey there. XXX here. Sorry for the late reply. I've bank in the money RM733 just now. 5 pairs right? thank you."

ONE DOWN, ONE MORE TO GO!

So since Google has been awesome to me the first time around, I thought what the heck, lets give Google a go with Customer B too..

So I Googled the “new number” as provided by customer B.
And voila! I found an advert on mudah.my with the “new number” and an email address attached!
I facebook searched the email address and found only 1 listing for a girl’s FB profile. When I clicked on the profile, guess what I found?
She is also the owner of the exact same blogshop as Customer A!

So following more advice from SMWDY, I screen-shot every single step I took to find out all this and sent it all to Customer A, explaining what I had found and the proof I had and that I absolutely didn’t believe this was a coincidence.

And the second miracle of the day happened! Within half and hour the “new number” replied me to say she’ll bank in the money tomorrow.

That was yesterday and true enough, without any reminders/pushing on my side, she banked in the money early today. All RM1650 of it!
And she told me to send all 16 pairs to Customer A.

Just thought I’d share this so no other seller would fall for these tricks out of sympathy, and get burned like I did.


Editor's note : This post was done after much consideration from both author and myself. And thanks to Xash for her very level headed advise, I have decided the identity of the buyer will not be revealed to everyone. Here's the thing, she still runs a legitimate business and her only wrong doing here is as a BUYER and not a seller so I will not be revealing blog name.

The objective of this post is to reach out to those who may have experienced the same predicament as the author here. For those who feel that they may have been through the same experience esp involving very large amount of money and shoes, please write to me. Tell me the name of the buyer who placed the order, the email address, phone numbers and blog name. If any of the info matches then I will reveal my info to you. 

I think this is fair to all parties. ~ slapmewhydontyou@gmail.com ~

Nice trap!

I was chilling out at starbux, and being at the right place at the right time, i had a damn hell entertaining free show.

I saw a seller who own quite a popular blog (and quite popular of having a bad reputation too). I know her 'cus have met her several times in bazaar as im a seller myself.

We just exchanged smiles and a wave of "hi". She was obviously doing a COD cos she had a big bag of clothes on her hand and was apparently waiting, and anxiously sms-ing and calling. Looks like as if her buyer was late. (and i was guessing that it must be a big client cos of the big bag of clothes)

After 30 mins, she finally decided to leave.

But just as she was turning away, a few girls came up.

She was just bout 6 feet away from the table i was sitting, so i could hear their conversation loud and clear.

Seller: Hey hey, i tried calling you but couldnt reach you.
Buyer: Oh yea sure i know. I was already here an hour ago. I purposely did not pick up.
Seller: *shock* What? You purposely make me wait here?
Buyer: Yea i did just that.
Seller: *still in state of shock* I dont understand.... ?
Buyer: So do you know now how it feels to be purposely ignored and stood up for COD? it's been 3 f*king weeks since I paid for my clothes and u f*king ignore me for my tracking no and my requests for a refund! I'm (Girl's name) you b*tch! Now give me back my 135bux!

That cornered expression of the seller was priceless lol!!! She angrily took out RM135 for the buyer, and stormed off.

But seriously, sometimes i cannot understand how sellers can run a blogshop with such bad repo going around, and they still dare to show face during CODs, and even bazaars.

Arent they afraid buyers will just come and throw banana skin at them?

Auto Deduct is not cool

Sometimes it gets sooooooooooo annoying when buyers auto deduct their banking fees from the amount you charge them.

Example:

Buyer A bought item B from my blog. Total inclusive of postage is RM48. Since i only used maybank and she uses public bank, there is a bank fee of RM2 right? So she replied she paid with transaction number XXXXXXXXX.

Few days later upon receiving payment, i check and it was RM2 short. I asked her whether its from her or not coz i have another customer, Buyer B who's total is RM46 and uses CIMB online banking instead. And Buyer A said 'yes'

Then i told Buyer A that her total was RM48 and not RM46. And there she goes telling me, 'Oh, i am going to be charged RM2 for interbank transfer, so i do not want to pay RM50 for a dress. Give me RM2 discount la can?'

Pfft... i did give her the discount coz it is too troublesome to ask her to pay another RM2. But i never bothered dealing with her anymore after that. Slap her!

Robotic argument

I was away on vacation for about 2 weeks and since the destination I was headed had no Internet at all, I set my email to autoreply to let my customers know I couldn't return their messages;

When I just got back an hour ago, I was greeted with a wonderful surprise by a customer who took the liberty to argue with my auto-reply with 8 new emails!

In each mail she seemed more pissed off than ever since each of my auto-replies remain the exact same, word for word
I still haven't figured out what to say to her now...

It's auto-reply la dear, i'm not hiding from you under a rock!

I cant do 'NOW'

I'd like to know what some buyers are thinking when they demand that we post their items out immediately upon receipt of payment, just because "they can't wait to receive it!"

It gets very, very frustrating, because as a seller, my life does not revolve around getting ready to post your item when you want me to (and believe me, A LOT of buyers demand this) especially when I have work to do, and yet still find the time to go to the post office every single day to post out the day's orders. So I can only post it after I finish work, but at least I do it within the same day of receipt of payment.

Please, to the buyers out there, have a little consideration for your sellers, we're doing the best we can, but due to our every day lives, find it difficult to adhere to all your wants and demands.

5¢ boo boo

I was just closed a deal with a nice buyer. However, after I received money from her I only realized that I have did a very stupid mistake! >"< 

The order amount is RM163.05 and I was planned to offer her RM160 in total...but I had accidentally written this in my quotation to her " (RM163 - further discount for first time buyer) " The buyer didn't say anything and still pay me promptly with nice reply to my email....

Gosh!!! I feel so "paiseh" now cause I only give 5 cent discount!!!! T___T

AHCAHHH!

I got an enquiry from a customer. the email goes:

Buyer: Abc Top cheapest how much?
Me: RM1
Buyer: Serious?
Me: No.
*never heard from her since*

I wanted to laugh my ass off HAAHAHAHA!!!!!

But ofcors, i googled her email before i replied the "RM1". (i'm not a rude seller).

I found her as a blacklisted buyer in the other blog (if you which blog dishes out blacklisted buyers). And what made me google her first before replying, because it's just really rude. No "Hello", no "please", no "Thank you".

If she structured her sentence with some manners, ie - "Hello, i really like Abc top, can i ask if you're able to give me a better price? Thank you very much!"

I would have really considered in giving her a discount.

Penny for your thoughts... anyone?

Not a rant, but would like to get people's opinion on what to do.

I run sprees and take partial payments as deposit. There's 1 customer who ordered about RM1k worth of stuff, and paid the deposit of RM800 quite quickly (before it was due).

She was a great customer. Didn't rush us, didn't harass us for updates (though we do send updates to her quite frequently) and totally understood when her stuff got delayed (some stuff got damaged and we had to get replacements reshipped).

Finally her items arrived to our hands (a couple of days before the due date we set) and we emailed her about it to get the final payment before we sent her stuff out.

There's where the headaches started.

We emailed her multiple times (she used to reply within 3 days) but no reply. Then we SMSed and emailed, no reply. We got impatient by the third week and emailed and SMSed her saying that we need to know when she can pay us, or we'll forfeit her deposit.

A few days later she replied via SMS saying that she forgot about it (RM800 paid can forget ah?) and would pay us by the end of the week.

Nothing for the next two weeks.

We sent another email and SMS which were basically repeats of the previous one, but with a due date set. We also put in a note that if she can't pay us by then, she should get back to us on when she can and we'll hold her items for her until then.

Again, she replied only a few days later saying she will pay us within the following week.

So, we agreed and even gave her a few more days to pay up.

That day was today, but no sign of the money.

Now her stuff has been sitting in my room all nicely packed up for the past 1.5 months.

Should I give her another chance? Frankly I'm fed up already since I've given her >5 chances, but then again it's a lot of money to forfeit.

Having the LAST say

We sell bras in big quantity to international ebay sellers, who will in return sell them in their local market.

I recently had a buyer from Australia who turn out to be quite silly actually.

She was interested in a few models which we are offering and ask me to send her more photos of their labels and described in detailed how the brand names were cut/removed.(we sell off season branded bras so we have to cut the labels away).

I took all the photos and did what she requested and in return, she asked me if I could show her more models since she wanted to buy more.

Happily I obliged because I tot I could make a bigger sale, so I referred her directly to our website.

Then a few days later, she emailed me to ask for samples, saying that she will pay for sample fee but will not pay for postage.

I was already thinking in my head, you want 2 samples and it's only USD 4.00 but I have to pay for postage to send to Australia. So immediately I told her we don't give free samples nor we fork out the postage from our own pocket. But to be nice and professional, I added, "why don't you pay for the postage as well, and when you place an order with us, I will deduct this amount from your total invoice?"

Fair right?

She then replied and say that she only wants to buy 12 pieces out of each model. Meaning 2 x 12 = 24 pieces of bras!!!

What a joke!!!!

With this small quantity, I wonder why she is expecting such a high level of service? Furthermore, this is her first purchase, she doesn't have a rapport with us like a regular buyer yet.

I told her that our last buyer from Australia bought USD 600 and asked politely if she could keep her demands to reasonable level since she is a first time buyer and her quantity was small.

She took offends and said that she was a power seller and that I should specify that I don't do small sales. She said she was not going to buy from us anymore.

Ok, I lost a sale. So I ignore the email and move on with my life. Since she was no longer a potential buyer, I shouldn't waste time on her anymore. Her ego is not mine to stroke since she was not buying from me.

I think she must have felt insulted that I didn't give her face or didn't email to save the situation. As if she still deserve my attention, she emailed me 1 day later to tell me to NOT TO EMAIL HER ANYMORE.

Some ppl are just sour grapes.

Uber motivated

I'm currently selling a chiffon dress that size at uk8-10. There is one buyer said she very like the dress and request to confirm the size from me again and she said she is looking for UK12 but this dress is only 1 size eh.

So i replied her that the only size for sale with the measurement in detail.

Few days later, this buyer said confirm to purchase the dress but i am a bit doubt, because she said she is UK12... So today i emailed her again make sure she want to purchase this dress as it is size UK8-10 only.

And i got her reply: "Yes, i am UK12, and your dress is UK8-10 only, now I am losing weight to get myself fit in this dress, so it should be FINE for me"....

Sorry not to offend as i really hope that she can fit this dress too but UK12 to UK8/10 is so big different...I dont want she complaint at me later she cant lose her weight to fit in this dress...

Obnoxious Nilai-an

So yesterday, was Urbanscapes.

There was this customer who walked into my booth, and started to pick off clothes from the rack. I was so happy cos she chose bout 8 pcs.

The total amount was RM340.

Buyer: Ok i pay you half. The other half i pay you when you deliver it to my house.
Me: May i know where exactly is your house?
Buyer: Nilai
Me: Er... i'm so sorry but that's too far. Im afraid i cant deliver it to you. Why don't you bank in the remaining and i will mail the items to you (assuming that maybe she don't have enuf cash right now)
Buyer: Ok i pay u full now, you come and deliver it to my house on Wednesday, 3pm.
Me: I'm so sorry but Nilai is really too far and i dont know my way there. And plus, I've got work on weekdays. Can i mail it to you via pos laju? I'll give you a free postage. *smiles*
Buyer: Don't know the way then find your way la! i will give you address what! What work on weekdays? Isn't this shop your work and your responsibility as well?
Me: (and then i suddenly realised) -  If you can pay full for the clothes, you can bring back the clothes now.
Buyer: No. I don't wanna bring it home right now. i want it to be delivered to me. on wednesday, 3pm. Gimme pen n paper i give u address now.
Me: Really sorry but i'm really not going to deliver it to your house.
Buyer: Eh! I'm paying for these clothes ok and i have the right to request for a home delivery.
Me: *Grabs all the clothes back from her hand and put back into rack*

That crazy biatch was shocked with me grabbing back the clothes, she just stood there staring at me hanging back the clothes. My neighbour vendor witnessed this, and she came over and said to the buyer:

"Eh excuse me, you are blocking the way of our potential customers la. Can please go go go!??"

Weird ppl.

Should I Should't I?

Someone commented on one of my sold out item: "This is nice, you should restock this!"

Why should I? You want to buy meh? If you are interested, send an email to me to request for restock. If you are not, then why should I restock and keep stock?

Do you buyers know that we seller's money are stuck on the stock we have?