If you insist, I wouldn't resist

Last year, I purchased a dress from a blogshop worth RM45.
At that time, they were having a promotion - you can either receive free shipping or a free mystery gift.

I emailed the seller and said I wanted to purchase the dress. Her reply:

"Thanks for your order, your dress is RM45. Since we're having promotion now, you can either have free pos ekspres, or pay for pos ekspres and receive a mystery gift.
If you want free pos ekspres, please bank in RM41 (RM45-RM4).
If you want the mystery gift, please bank in RM49 (RM45+RM4)."

At this point I went "huhhhhh?!!!" if I wanted free pos ekspres, then shouldn't I pay for the dress, which is RM45?

I emailed the seller again asking her whether she's sure that I should pay RM41 and not RM45 if I wanted free shipping. I DOUBLE checked with her, and she still insisted it was RM41!!!

So I paid RM41, got my dress and free pos ekspres! :)
Was very happy, the seller was super nice, however, I must say sadly, her maths damn fail -_-"

Yet another Refund MIA

** SELLER RESPONDED **

I had a bad experience with this blogshop. Firstly, my friend was interested with the cardis that she was selling. She asked me to help her to buy that cardi using my email.

me : Hi is it white and dark grey cardi still avail?

seller : Yes.it is.

blablablabla..

me : Hi. I already bank in RM90.

seller : Thx. dear, i'm so sorry the dark grey cardi is a bit torn. so, i dont want to sell it to you. Would u like to buy other cardi?

me : My friend says, no. She doesnt want the other cardi.

seller : Alright. I'll send out the white only ya.. and i'll refund the balance. Please gimme ur friend acc no.

me : Here's her acc no. ******

Few days later

me: Hi dear, u ady refund? My friend really need cash rite now.

seller : Yes. I ady refund RM40. Please wait for 3days working.

After one week

me : Dear, till now, my friend still didn't get her money back.

seller : I'm so sorry dear. My friend salah refund. Thank god that user account is deactive ( boleh ke macam tu ?? ).  I'll give u free postage for the next purchasing  ( ANYONE WANT HER FREE POSTAGE?? HAHA)

me : Its okey. Please inform me once u refund.

Few days later

seller : Hi. I ady refund. This is the transaction no. ***

1 week later. Me and my friend checked again. Still, there's no transaction into her account! OMG.

me : Dear, there's no transaction into her acc. Are u sure u ady refund??

No reply

Until now, she still didn't refund my friend's money and I had to pay back RM40 on behalf of that liar seller! geezzzz.

GIMME BACK MY MONEY OY!

Where's your manners? #2

i hate it when sellers dont say THANKS when we purchase something from them. its like, common courtesy for gods sake. i bet the buyers say thanks more than the sellers themselves. whats so hard abt typing up the 6-letter-word when replying your customers? JEEEEZ!

exhibit A, i bought an item from this blogshop, known for its PRICEY goods, always a notch higher than the rest and lately it keeps updating PRE ORDER designer inspired heels. i managed to say thank you at the end of every email but the seller, even after i paid promptly for my top simply said OK GOT IT and thats that. no 'THANKS' at all, NOT EVEN ONCE in our back-and-forth emails. i know it aint a big deal for some of you, but it just bugs me so much! cos saying please and thanks are supposed to come naturally. ya know?

SLAP THAT, THANK YOU AND GOODNIGHT!! :P

Oh wise ones needed #8

I am seller,selling vintage clothes and im planning to expand my business by selling vintage+new clothes and upgrade my page to .com.

however, i still in dilemma because of several reasons:

1-i notice that if we go .com, there is no rss feed, means if we update our new items, it will not appear in  the blogroll of other blogshop who link us.or can we do that even in .com?

2-i need opinions from buyer and seller. which one is better: shopping cart or just emailing order form? for me, shopping cart is convenience for the seller as all the details will be kept in database. but by emailing also actually we can know and be close to our buyer more, which i think is good because they will become our returning buyer if they like us.

3-which one is convenience for the buyer: scrolling down the page and click on older post for more items (which full detail appears on one post) or all items in one page but have to click on the item to see the details?

4-which one is better: items on real model or on mannequin? because as for me, im UK6 but mostly selling plus size items because of market demand. i did put the measurements and all the details.

5-i notice that we can create free sites on google (googlesites), but the url would be www.sites.google.com/xxx. has anyone use this before? can we change the url to only www.xxx.com? or anyone know any sources that offer .com for free? :)

im sorry to have so many questions but i need opinions so that we could have a great experience in shopping online. and sorry for the bad english too. hope you guys can help me here :)

thank you SMWDY for posting this and thank you to all who give suggestions too! :)

Snug disaster

I had one experience with and online shop early this year. It was a dress I was dying to wear for my birthday in January, hence I ordered the dress a week before and I got it promptly after 2 or was it 3 days (I can't really recall). I even told the seller that she is my lifesaver as I haven't found the perfect dress for my party!

Excitedly, I put on the dress as soon as I got it, however, it was a bit snug. I clearly stated to the seller that I was abit busty and I normally fit into a UK10 sized clothes from Topshop. (Why do sellers state sizes on false pretenses a.k.a saying it fits from sizes UK8 to UK10 when it clearly fits a UK size 6?)

Nonetheless, I since I still fit in it anyways, I could go always go without eating the whole day just to wear it. With a smile on my face and as I happily count down the days to my birthday, I hung the dress up and stowed it in my closet – tag still intact. (Once in a while, opening up the closet to admire it :P).

And.... as the days went by...

The day finally came! You wouldn't know how excited I was!! My girlfriends planned a night out for me and I was all fired up! Dress - check! Shoes - check! Accessories - check! Bag - check! Makeup - check!

But...

All hell broke loose when I was waiting for my friends to arrive and pick me up when.... the zipper on the back of the dress gave in! OMG this CANNOT be happening to me NOWWWWW!!!

I called my friends and literally had a panic attack while I attempted to salvage the broken zipper – to no avail!!! I texted the seller about the problem and she replied that there was nothing that she could do! I asked again, nicely if she could please help me. She said that she would try to contact her supplier. In the end my besties had to talk me into wearing another dress. ( Btw, I had a great birthday night out anyways! :D )

2 days had passed, the seller did not get back to me on the status of an exchange or a refund of the dress. Hence, I texted her. I constantly had to text her to get a reply and it went on about a week. In the end, she told me that (back to square one), there was nothing that she could do.

Perhaps it is partly my fault, but then, I felt that the seller was just ignorant to the problem and like she didn’t give a damn.  But then, I am still frustrated (who wouldn’t be?). For the amount I paid for the dress, it doesn’t size up to the quality of clothing she is selling.

I still return to her store to check out the clothes that she’s selling (she is currently trying to get rid of her own clothes now since she’s in Australia) cause no doubt I admit that she sells gorgeous clothes but I’ll never purchase anything from her ever again.

Clinch me!!

A MESSAGE TO ALL SELLERS OUT THERE :

I (speaking on behalf of the people who feel the same)
hate it when theres a nice dress, but we cant really see the details because you place big chunky cinchers on it, and in every photo is a pic of you modelling it with the cinchers..which BY THE WAY!!! DONT COME WITH THE DRESS.

Is the dress that fugly that you have to disguise it with cinchers in every of the 5 photos you post up of said dress?

Releasing a TAD bit of frustration...

All this while have been reading stories from sellers / buyers. Sorry SMWDY, if this is not the right place for a reviewer to rant. I just can't 'tahan' where some of these people is being so ignorant and rude!

So i have 2 review blogs, one for PRELOVED and one for ONLINE BLOGSHOPS (selling brand new apparels). I created 2 review sites so that it looks more tidy and is easier for me to differenciate the blogshops. I have wrote in BOLD at the T & C that the ONLINE BLOGSHOP REVIEW SITE is just for blogshops that sells brand new ready stock apparel and YET, there is sellers that's so ignorant for not reading it and sending me like 5-6 times of the linking form telling me to link her up. I even created two emails for each of the review site to make it easier for me to browse thru the linking forms. Come on people, we, reviewers are doing this for FOC. Perhaps u guys can read the T & C before sending me the linking form?

And as for the reviews, sigh.. Do understand that i'm not like 24hrs x 7 days in front of the computer, stick to my review site and immediately do a review whenever there is a site updated! I usualli review according to my time and the things which im attracted to. Please do not ORDER us to do review on how many of the items or why we don't do review on ur site... is probably i've missed it out... or there's nothing that catches my eye (sorry to say so, but to be honest, its not like there is always SOMETHING that i WILL like from the blog, isnt it?) I guess reviews is a very personal thing... if i do what you say...and simply review on all items... then it will not be MY REVIEW blog... must well make it a public platform for all of you guys to do reviews yourself...

And for those who pay for the ad service, yes i know, because u're paying us... we gotta make sure we have reviews almost everyday... and probably pay more attention to your updatez... but dear, if i have missed out ur updatez, maybe u can send me an email to notify me... instead of being so harsh telling me "HEY. I'M PAYING YOU AD FEES! Y DIDNT REVIEW MY BLOG?!" Thats a bit rude dun u thk so? Please people... yes, we reviewer probably didnt buy from u guys before but we deserve a bit of respect alright...

But there is always some sellers which is really sweet and appreciative! At least i know what i do is worth it and is BEING APPRECIATE!

What's with the guessing game?

I am very ANNOYED with sellers from pre-loved blogshops who put their prices as 'Offer Me' or 'You decide the price'.

Obviously, I do not know how much you paid for it originally, and thus I do not know how much you're expecting for it.
So anyways, I saw a really nice zippered skirt (never worn before except for trying) which I have been looking for. And the price was 'Offer me'.

So based on my research in the blogoshpere, it seems that prices for a skirt like that are usually about RM38 - RM60.
Seeing that the price was not set, I did what any other buyer would do, go for the LOWEST PRICE.

I emailed the seller and offered RM38 (without postage).

She replied: Sorry dear, that's too low. Try again.

Me: Okay, what about RM40?

Seller: Hmm, still too low, it's only RM2 increase.

Me: RM45 can?

Seller: Still pretty low la dear, just look at the good quality and the nice material. How is that worth RM45?

GRRRRRRRR, RM45 STILL LOW???
I decided at this point I do no want it anymore, but Im gonna try and see what is her expected price.

Me: Okay RM50 then.

Seller: If you purchase it at RM58 I will throw in a free gift. :)

Seriously WTFF?
Pre-loved blogshop selling this skirt wayyyy higher than blogshops selling it as brand new. For all I know she could've worn it out before.
Mind you that the RM58 she offered was not inclusive of postage either, which means I get skirt + stinking free gift for RM64.

F21 has skirts nicer & cheaper than that missy!

My final reply: You know what, your price expectation is ridiculous. Just do everyone else a favor and STATE the exact price you want and stop wasting our time. If I wasn't a serious buyer, I'd offer you RM5 for that, just for fun.

Permanent HIATUS

This pretty reputable Singaporean shoes customization blogshop claimed they are on hiatus. But come on! If you've promised your customers who have placed order and made payment before your announcement that you will get the orders done and sent out please do so!

I made my order and paid full amount back in June last year. She said approximately it will take about 2 months to get the customization done. But I requested for her to send them over to me in about 1 month or so seeing that I'll be moving from the said mailing address soon plus the design was ready-template design all she needs to do was to replicate it. A month past, I moved to another state but I told my mum to keep a lookout for a package from the said shoe blogshop.

2 months later, I emailed her to check on the progress(by then the blog was announced 'on hiatus'). She was suppose to return from this so called 'hiatus' or MIA by November 2009 so I waited like a fool for months and months to pass hoping that she will finally reply my tonnes of email sent to her but all I got is this f***ing on hiatus automated reply. Soon I found out from a friend of a friend whom also dealt with this certain shoe customization blogshop where she too did not receive her order. I'm not too sure when she placed her order and everything but it was definitely just a month or so after I did.

I can officially celebrate my 1 year anniversary of being cheated by this 'was famous' blogshop. Before this I still do check on her site every now and then to see if she has return but tonight, before I started on this story I googled her blogshop and not to be surprised this popped up:

'THE BLOG YOU WERE LOOKING FOR WAS NOT FOUND.'

Lesson learnt I guess. I'm mad coz it was my first online purchase and what more a purchased made in $SG. Tell me how many 'on hiatus' blogshops you can depend on to return or to have a clean ending before taking a break?

Turning the table around

All this while I'm just the reader of SMWDY, never thought that I will be one of the authors right now.

I've been doing online shopping for quite some time and met a lot of nice, professional, high efficiency and responsible sellers. Who knows I just got into this irresponsible seller for the very first time.

Most of the time we heard a lot of backout buyers right? But this time, me as the buyer, am not the one. Fyi, I always make payment promptly after I confirm the purchase and never FFK any COD sessions.

The story started when this pair of pumps catched my attention and I've been looking hard for it. And finally I saw there's ready stock in this blogshop. Very quickly I texted the seller to enquire about the sizing and stuffs. I afraid it couldn't fit me, so I requested to try on before I buy as she stated in her blogshop that returning buyer can try out before buying. Although I'm her first time customer, still she allows me to try out. I was so happy at that moment.

Thus, I asked her to reserve that particular size for me until I meet her on Saturday. But she said there's another buyer who's interested in the same pair and same size too which is going to pay her on Wednesday. Oh Wednesday, so I told the seller to meet up on Tuesday (it's today, means I dealt with her yesterday night) around 5pm, exact time will let her know the next day. She replied yes.

Today, I texted her at 3pm something to confirm the exact time to meet up is 5pm later. I got no reply. May be she was too busy to reply. Fine, before I leave my workplace, I texted her again to inform her that I'm going to the meet up place. Yet, no reply again. I was a bit worried, but somehow I still went to the venue in case the seller went there too.

Disappointingly, I waited at the venue and called her up. At first I called twice and then I texted her saying I reach the place. But there were nothing from her. Nothing! I got no texts or whatever shit from her. At this point, what would you do? I just tried to call and call again, call until 6-7 times. Still, I got no news from her. The call was reachable but there was no one picking up the phone! And there was one time that the phone call was being ended if I'm not mistaken. Ish.... At last, seeing the road condition getting more congested at the peak hours, I decided to go back straight.

Until now, I got nothing from her, not even an apology or whatever. This is how you treat your customer? This is how your services given where you gone MIA when you are supposed to meet up with your customer? What you bring to your customer is only disappointment. How sad is that?! Your act just bring down the image of online business. Don't you know reliability is the crucial factor to run an online business?!

By the way, my bf said may be she already sold it to second buyer, that's why she dare not to pick up my call or reply me! Yea, the possibility is quite high since there's another buyer appears as she mentioned.

Alright, just to share my first bad experience during online shopping. Don't hope to meet such seller in future anymore. For both buyers and sellers out there, please be a responsible person all the time as to reduce this kind of things happen again.

Beyond Negotiable

So what's the meaning of "price-negotiable"? Perhaps you guys already heard this before... but this happen to me for the first time after selling for almost 2 years. I owned a preloved blogshop and all this while i do allow buyers to nego the price with me as long as i think is reasonable. But still, there is this buyer, whom i think really ridiculous and wasting my time. She thought negotiable means "almost free of charge"

So this buyer like a dress from my site, which i bought it for RM 55 and selling it at RM 40. Another impulse purchase where i didnt even wear it before. Anyway, she say its a bit too expensive for her but she loves it a lot. So i told her that i can give her RM 40 inclusive of pos laju... but she say still too expensive... so i asked her at what price can fit her budget... she say RM 20!

My jaw straight drop on the floor and i can vomit a bucketful blood at that second. What the heck? I already reduce RM 15 for a piece which i didnt even wear it before... its like i open the package, take it out, look front and back, then put on top of me and look at the mirror, then put back into the plastic bag... this actions already cost me RM 15 and she asked if i can sell it at RM 20... and INCLUSIVE POS LAJU. Tell me, might as well i just give her FOC right?

But i replied her patiently telling her that the lowest price i can give her is RM 38 inclusive POS LAJU. I only get back RM 32.00 minus the postage fees. Then she asked if she can get a discount on POSTAGE! ARLOOO???? I DONT OWN THE POST OFFICE... I DONT SET THE POSTAGE FEES. HOW THE HELL I REDUCE THE POSTAGE FEES????

She says she wants the cheapest delivery way. I say registered post but she say she wont be at home to wait for the dress. At that time i feel like sharpening my butcher knife... r u kidding me? U want by post but u wont be at home to sign the package? So how i sent to u?

Den she say wat abt COD? I say i dont do COD bcos i dont have car... SHE DARE ASK ME GO TAKE LRT MEET HER AT SUNGAI WANG... ok, is not like i dun wan to do her business but if for a RM 30 item i gotta take taxi to the nearest LRT station, change to monorail just to be at SUNGAI WANG and then come back the same, i think the it just didnt worth it! So i told her, i can oni send by pos... and then the most BOILING part is when she tell me this..

"U say u didnt wear it before only. How i know if u're telling the truth!"

Wow... kacaaaang~straight to my heart. Thats it! Buying online is all abt mutual trust. If u dont trust what i have written, what's the point of buying from me the first place. I show the label, i take shots at every corner of the dress, all the specific details... and yet she dont trust me. So sorry, perhaps u can get it from another blog which U CAN TRUST! Argh!

Who is this again?

I bought from this blogshop and I am so pissed off with the owners.

I initially wanted to get a bag, and opted for registered post. It was written at RM3 for 1-2 items on her site, but she told me to pay RM5 instead as it was a bag. It was a small and light bag, but fine, I paid RM5 instead of the RM3 stated. I also told her to hold on to it for me and to inform me when a dress that was being restocked arrived, as I wanted everything to be sent together.

A few weeks later, no word from her. I e-mailed her once or twice just to check, in case she forgot, and she just said she doesn't have the dress in stock yet. One day, I decided to check her blog - lo and behold, she has updated with the dress and sure enough, did not e-mail me. She doesn't really care about her business, does she? I had to e-mail her politely to remind her to add that to my order together with another item, making it 3 items altogether.

She told me to add another RM1 for registered post, making the postage charge a total of RM6. The shocker was, when I received my parcel, she actually sent it using the RM2.50 domestic parcel! She's actually making MORE THAN 100% PROFIT ON POSTAGE ALONE!

I was furious at being cheated like that. If you intend to use domestic parcel, why charge me RM6?!

I e-mailed them twice and texted them a week ago, and till now no reply (although they seem to be able to update their blogshop several times!). They're so totally avoiding this.

Yes, this cheater of a blogshop has been mentioned on SMWDY before. This is the blogshop who pins her loose clothes to make it look body-fitting when it's actually not, mentioned by reader Cynthia in one of the posts. I've checked with Cynthia and it looks like we're talking about the same seller here.

I'm choosing not to expose my email (although the blogshop would know exactly who I am, but who cares) and Cynthia has agreed that whoever who would like to know this blogshop's name/url, can email her at cynthiachengjl@gmail.com

Dumb Blonde

I am seller of a not so famous blogshop, but I guess I'm selling items at reasonable prices.

This one girl add me through YM and asked me whether I can GIVE MY Supplier's' NUMBER to her. She said,

"I really loveee dresses and your dresses are quite cheap. If i can buy in bulk with u, I can get cheaper price, right? Oh Oh! WHY NOT, U GIVE ME YOUR SUPPLIERs NUMBER so i can BUY FOR MYSELF. I really need a lot of dresses. Pleaseeeeeee Pleaseeeeeeeee Pleaseeeeeeee"

WHAT THEEEEEEEEE??

Patience the size of Grand Canyon

I've bought a dress and sling bag from a blogshop.
I know that she is working, and only post the item ordered by customer on saturday. But, it has been 1 months. She has received my fully payment, and promise me to post it last 4 weeks. I never had a glimpse of the items i bought. I guess this is a situation where, patience is a virtue.

Your chance has been revoked

I've recently purchased from this blogshop who was made famous due to the announcement of closing down her blogshop. i've read her apology on her blog and thought, fine everyone deserves a second chance. My first experience shopping from her blogshop wasn't a pleasant one as well.

I made prompt payment for this item that i've purchased from her and up to date, it has been 11 days and i've still yet to receive my item!

Emails sent to her were not replied as well. and thankfully, based on the advise of the pos malaysia staff that i called via their hotline, she advised me to file a complaint regarding this incident.

And i got a call from pos malaysia this afternoon and guess what? she wrote my shipping address wrongly omg! and that's why i still haven't receive my item to date.

And the pos malaysia staff who called me saying attempt made to call the 'recipient' number which was her number by the way, were futile. and what got me mad as well was i've given her my contact number and why didn't she fill the recipient's number as mine. At least, i would have known there's problem with the delivery.

Last chance taken back! Change- yea right!