Turning the table around

All this while I'm just the reader of SMWDY, never thought that I will be one of the authors right now.

I've been doing online shopping for quite some time and met a lot of nice, professional, high efficiency and responsible sellers. Who knows I just got into this irresponsible seller for the very first time.

Most of the time we heard a lot of backout buyers right? But this time, me as the buyer, am not the one. Fyi, I always make payment promptly after I confirm the purchase and never FFK any COD sessions.

The story started when this pair of pumps catched my attention and I've been looking hard for it. And finally I saw there's ready stock in this blogshop. Very quickly I texted the seller to enquire about the sizing and stuffs. I afraid it couldn't fit me, so I requested to try on before I buy as she stated in her blogshop that returning buyer can try out before buying. Although I'm her first time customer, still she allows me to try out. I was so happy at that moment.

Thus, I asked her to reserve that particular size for me until I meet her on Saturday. But she said there's another buyer who's interested in the same pair and same size too which is going to pay her on Wednesday. Oh Wednesday, so I told the seller to meet up on Tuesday (it's today, means I dealt with her yesterday night) around 5pm, exact time will let her know the next day. She replied yes.

Today, I texted her at 3pm something to confirm the exact time to meet up is 5pm later. I got no reply. May be she was too busy to reply. Fine, before I leave my workplace, I texted her again to inform her that I'm going to the meet up place. Yet, no reply again. I was a bit worried, but somehow I still went to the venue in case the seller went there too.

Disappointingly, I waited at the venue and called her up. At first I called twice and then I texted her saying I reach the place. But there were nothing from her. Nothing! I got no texts or whatever shit from her. At this point, what would you do? I just tried to call and call again, call until 6-7 times. Still, I got no news from her. The call was reachable but there was no one picking up the phone! And there was one time that the phone call was being ended if I'm not mistaken. Ish.... At last, seeing the road condition getting more congested at the peak hours, I decided to go back straight.

Until now, I got nothing from her, not even an apology or whatever. This is how you treat your customer? This is how your services given where you gone MIA when you are supposed to meet up with your customer? What you bring to your customer is only disappointment. How sad is that?! Your act just bring down the image of online business. Don't you know reliability is the crucial factor to run an online business?!

By the way, my bf said may be she already sold it to second buyer, that's why she dare not to pick up my call or reply me! Yea, the possibility is quite high since there's another buyer appears as she mentioned.

Alright, just to share my first bad experience during online shopping. Don't hope to meet such seller in future anymore. For both buyers and sellers out there, please be a responsible person all the time as to reduce this kind of things happen again.