Beating around the bush of Perhentian

I’m so totally pissed off with this one seller who sold me a cardigan. It’s been close to 2 weeks and I still have not received it. She will take ages to reply my email and when she does reply she will never answer what I asked! Sickening. Imagine the late reply with no answer to your queries and you have to email again to ask!! I went through her chatbox and apparently there are other buyers too who go through the same thing! Payment made but no parcel altho the seller claimed to have posted it and no tracking number given when requested!! Some also requested for a refund but no news from the seller.

Here’s our email conversation:

ME: Hi..do u have the measurement for the above item? It says it can fit from uk6-uk10 but for certain clothes the measurement is kinda small. thanks!

SELLER: No babe sorry. Btw may I know what size u usually wear?

ME: that depends though..sometimes m or L..but for cardigan maybe L size..

SELLER: Owh ic.. I can recommend u to get bigger size. I only have one more with me. I'm sure u can fit in :)

ME: hmm ok..can use pos ekspres?

…No reply from seller
…No reply from seller
…2 days later

ME: hi..didn't get ur reply and just saw that payment for the cardi must be made latest today. still hv?

…No reply from seller
…No reply from seller

ME: hi again..just wanna know whether the cardi is still available or not and whether it is restockable if all's sold out..and how long i need to wait for it. thanks a lot..

2 DAYS LATER..

Seller: Its available and limited for now. Kindly make payment by 2@m today if u want one yah? :)Btw I can't use pos ekpress for this cardigan.. So its rm 38 including postage fee. Thanks dear :)

ME: Hi..payment made..pls see attached for the details.. thanks ya..btw can you provide me the tracking number?..thanks again :D

…No reply from seller
...The next day..

ME: Hi..did u received my payment?

...2 days still no reply from the seller

ME: Hi..i need to know my current status now pls

SELLER: Goin to pos on monday k :)

...4 days have passed..

ME: hi..have u posted my cardigan? i need it by Friday..need to use it on saturday..pls reply thanks

SELLER: Yes babe :)

ME: when did u post it? may i hv the tracking number pls thanks ya

SELLER: Yes babe :)

...The next day..

ME: Hi..I still have not received my cardigan. May i know when you post it and i would appreciate it if you could provide me with the tracking number. Thanks.

..No reply from seller..
...The next day…

ME: It's been close to 2 weeks. I still have not received my cardigan but you said you have already posted it many days back. You took so long to reply my emails. I hope you can be more sensitive to your customer's needs. I've been really patient all these while. If you are busy with exams and what not do let me know. The reason why i want the tracking number is because if the item has been sent out and didn't reach me at least i have the item number to track it down.I hope you will reply this email. Again I need to know the day you sent the item and the tracking number.Thanks!

SELLER: Hye seriously I already sent it and try to get someone at home to check the tracking number for u but no one at home can help me. I'm at perhentian right now.internet coneection on my phone not so good. I'm really sorry.. I post everything out before I left.. But didn't expect this to happen..


ME: thanks for replying. I hope my parcel didn't get lost. Pos Laju requires the recipient's signature so it is impossible that they sent it to the wrong address. Furthermore, i'm at home everyday and almost everyday i receive parcels from pos laju but none from you. Very well..the tracking number is important at least we can know the status. When will you be able to provide me the tracking number? Do let me know at least i know how long more to wait and mentally prepare for it. Thanks again.

SELLER: I'm so sorry yah. I suppose to email u once I post it but I left early so didn't manage to email u. Really sorry.

............................
*sigh* So now what? You get what I mean? Even her last email there were no answers or any solutions given. Sick la. Like when she said 'really sorry' it could mean two things either:

1) too bad i'm not gonna help you with this. Go figure yourself or

2) I will give you the tracking number and help you out with this once i'm back home. Don't worry'.