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Tit for Tat

Labels:
Sellers,
I know you have lives too but just want to know, do you guys check your email everyday? Reply every single email there is during the time that you check your email?

If sellers are ranting about buyers not having online banking services. Is it then agreeable for us buyers to perhaps ask you sellers to get a phone that beeps every time you get an email?

From what i have read, most sellers agree that is it alright to have the first pay first serve policy.

Well then, perhaps buyers back out because sellers take too long to reply their emails or confirm their orders.

9 comments:

  1. i am kenMarch 23, 2010 at 11:42 PM

    I have a blackberry. I answer emails super fast as they come in... out of 10 orders, 4 are backouts. Usually "Sorry it was an impulsive decision. I dont want it anymore"

    Ptui! Suka hati you all la... priority is so safeguard ourselves. Dont hate us sellers for it. Why dont you hate those buyers who gives all buyers a bad name?

    ReplyDelete
  2. AnonymousMarch 23, 2010 at 11:45 PM

    i salute sellers with bb and answer emails fast.

    not hating sellers or buyers. the author is just asking ma, don't la get so upset..ceh. very defensive one!

    ReplyDelete
  3. AnonymousMarch 23, 2010 at 11:47 PM

    eh i am ken, why so emo? chill lah, if u're not those sellers who give others a bad name relax lah. like u said, "hate those buyers who gives all buyers a bad name", buyers are only hating sellers who gives other sellers a bad name.

    ReplyDelete
  4. EefMarch 23, 2010 at 11:48 PM

    I stated in my blog that I'll reply within 24 hours, and I do (unless I'm away, but then I'll state it there and have auto-reply turned on as well to inform them). In fact, I usually reply within 6 hours and the bulk of that get replied within 3 hours.

    Guess what. NONE of my backout "customers" did so because I was late. I am fine with those who gave reasons, or at least told me they are backing out, but 80% of those who back out just DISAPPEAR.

    I even had one who had me order her stuff for her first (since she could only meet up to pay me) then had the nerve to just text me and say "I don't want it already".

    No thank you, no sorry.

    And guess what. I went to the COD location which was at her uni, and there were TWO Maybank branches nearby, as in right in FRONT of her uni.

    ReplyDelete
  5. Cikgu SekolahMarch 24, 2010 at 11:48 AM

    Rules for online sellers:

    1) you HAVE TO have access to internet all the time
    2) check your email 100times a day, and that includes checking the spam box.
    3) reply ALL the emails from customers/ potential customers.
    4) if u don't have access to internet all the time, please do not bother to sell online. u can go to bazaars, pasar malam, etc.

    i really don't understand these people laaa..
    *slap forehead*

    ReplyDelete
  6. SnailBytesMarch 24, 2010 at 3:03 PM

    Dear Cikgu Sekolah,

    1) What if Streamyx/Broadband is down? Or I'm sick and I need a nap? Should I buy a robot and sit in front of my laptop to reply emails?

    2) If we have to check SPAM BOX, so what is the need of it in the first place?

    3) Who won't reply the emails if got business?

    4) Same goes to some buyers, they will tell the sellers that they don't have Internet access all the time and wanted us to SMS them instead. So, can we ask them to go buy from pasar malam/bazaar?

    I don't understand also laaaaa... =__=!!!

    ReplyDelete
  7. AnonymousMarch 25, 2010 at 11:44 PM

    Cikgu sekolah, do you know what are you talking?! Who are you to set all these rules?This is not you punya sekolah!

    SMWDY: Can you please create an additional column? "Slap the commenters!"

    I want to slap cikgu sekolah! :p

    ReplyDelete
  8. JaimeMarch 25, 2010 at 11:57 PM

    As I understand, "backout" means after you confirmed an order, and payment details is advised. But sellers do no receive any reply from the buyers... wait and wait... and no news and no news... That's what we called backout.
    If sellers do not reply your email before you make any confirmation, and you decided not to buy from her/him anymore, that's not known as backout?!

    ReplyDelete
  9. AnonymousMarch 26, 2010 at 9:08 AM

    I agree with the writer of this post. If sellers can impose, first pay first serve basis, buyers too, can choose whether they'd like to continue buying from the said seller or not if they did not reply within specific time frame. Well, it has to be a two way thing right? buyers cant be the only ones chasing the sellers! there will always be good buyers/back out buyers/good sellers/bad sellers so deal with it like an adult. i mean, people still do get cheated doing business offline. so dont get too upset about it. if you cant handle it (bad sellers and buyers) just stop buying things online or offline.

    ReplyDelete

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